Shipping policy

SHIPPING POLICY

Each Venice Vida™ piece is made to order especially for you.

PROCESSING & DELIVERY
Most orders arrive within 10–12 days. During the holidays and other busy periods, please allow a little extra time. Once your order ships, you will receive a confirmation email with tracking information when available.

FREE SHIPPING
U.S. orders of $45 or more ship free. Your first order ships free with code WELCOMEHOME when you join our email list.

MULTIPLE SHIPMENTS
Some Venice Vida products may be produced and shipped separately. If your order contains multiple items, they may arrive in more than one package and at different times. You will not be charged additional shipping because an order is sent in multiple packages.

SHIPPING ADDRESSES
Please carefully review your shipping address before completing your purchase. Venice Vida is not responsible for delivery issues caused by an incorrect or incomplete address provided at checkout. If you notice an error after placing your order, contact us as soon as possible at support@venicevida.com. We will do our best to help, but changes cannot be guaranteed once an order has entered production or shipped.

LOST, DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or incorrect, or you believe your package has been lost in transit, please contact us at support@venicevida.com so we can help.

QUESTIONS?
For questions about your shipment or order, please contact us at support@venicevida.com.