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Every message that lands in our inbox is a small piece of the Venice story finding its way to us — a question before a gift, a “wait, is this really just you two?”, or someone telling us about a place here they didn’t expect to fall in love with. We read every single one ourselves.
We’re a wife and husband team building Venice Vida from New Jersey, with our future in Venice, Florida. There’s no support queue and no automated reply pretending to be a person on the other end — just the two of us, checking our messages and doing our best to make the reply feel like the place this brand is named for: warm, unhurried, and real.
Order questions, sizing, a gift you’re planning, or just something about your own Venice you want to tell us — we want to hear it. Give us 1-2 business days to get back to you, and we’ll do our best to make the wait worth it.
Because for us, every interaction should reinforce the feeling of Venice.